Residential Services
Computer support without leaving your house or waiting in line.

Budget-friendly computer service

We come to you, rain or shine and free of charge. No more driving across town and waiting in line at the big-box stores. *restrictions apply

Integrity Computers has the experience and tools to resolve your computer woes. Computer repairs don't have to be costly or time consuming, we will get you back up and running quickly without breaking your budget or wasting your time.

Laptop with BSOD

What we do:

We are your trusted advisor, we want to be your first call when you have questions about Technology! Need advice on a new purchase? Want to know if the latest threat is something you should be concerned with? Give us a call or shoot us an email, we'll always be there for you. We pickup and drop off free of charge*, we even disconnect and reconnect your computer and peripherals to ensure it is done properly. We also stick around to make sure everything is in order, booting and functioning the way you expect it.

We're so confident you'll love our service, we guarantee all of our work with a "Fixed or Free" guarantee. If we didn't fix it right the first time, we'll do it the second time free of charge.
Sometimes we can resolve your issues without even touching your computer... We have software that can be easily installed on your computer to allow us to remotely control your computer and fix your issues. This usually saves you time and money. It happens to everyone, you click a link or open a file without thinking twice. We won't judge you, but we will clean things up like it never happened.

We use specialized tools to target and remove viruses and malware from your computer... We also offer a managed Anti-virus service that is very affordable.
Not all computers need to be replaced, sometimes a simple upgrade is all you need. We'll identify your options and give you choices to achieve your goals.

From memory and hard drive upgrades to Microsoft Office and Windows upgrades, we do it all. We can migrate data to a new computer or help you put your files in the Cloud for access from anywhere.
We will work with you on your schedule to provide the service you need when you need it. We offer after-hours support options and we offer 3 methods of computer repair / service.

We can pick up and drop off your computer while fixing it off-site, we can perform remote support over the internet without touching your computer, or we can work on it at your house without having to disconnect it.

Based on your needs, we'll offer some suggestions and ultimately let you decide the course of action.

* Free pickup and delivery service is based on location (Ankeny 50021 and 50023) and availability. Other restrictions may apply, please inquire when scheduling service.

What Some of Our Clients Say...
Flat-Rate Pricing

Computer Repair

At Integrity Computers, our priority is your satisfaction. We have custom tailored our pricing and plans to fit your budget. Computer repairs can be costly and nobody likes the unexpected expense. We now offer flat-rate pricing for all Residential computer repairs. Please have a look below and give us a call if you have any questions or would like a custom quote for your project or issue.

If you're looking for a cost effective solution to ensure your computer is always running at peak performance without the fear of unexpected repair costs, click the tab for our Residential Support Plan! Our clients love the low cost and free repairs.

Flat-rate computer repair ‐ $99.00
Our flat-rate, in-shop computer repair service includes complete diagnosis and diagnostics, Adware, Spyware, Virus and Trojan Removal, and a PC Tuneup. We are extremely thorough, and work very hard to remove all malware without resorting to formatting your computer... We guarantee the repair for 30-days.
Diagnostics Only ‐ $45.00
Laptop or Desktop, our hardware testing, and evaluation will provide a diagnostic as to the current condition of your computer, estimated life expectancy and cost benefit analysis as to whether or not other services are warranted. All below services are in addition to the cost of diagnostics. This service is not in addition to the flat-fee repair, it is included in that.
PC Hardware Installation ‐ $19.00
We'll install one customer-supplied internal or external PC component. We can also install any software (excludes operating system) necessary for the functionality of the device on one computer.
Laptop Hardware Installation ‐ $39.00
We'll install one customer-supplied internal or external laptop component. We can also install any software (excludes operating system) necessary for the functionality of the device on one laptop.
Software Installation ‐ $19.00
We'll install one customer-supplied software title on your laptop or PC. This includes updating and activating it.
Computer Tune-Up ‐ $49.00
We'll optimize your computer, remove any programs or desktop shortcuts you deem unnecessary, configure startup services to your specifications, and install applicable critical updates to your software. We'll clean out the dust and pet hair and finally we'll test the device to make sure everything is working properly.
Computer Backup ‐ $79.00
We will perform a full backup of one computer to a destination of your choosing. If you don't have a backup drive, we can provide one for a fee or set you up with a cloud backup solution so your computer automatically backs up ($15/mo). ($20 discount if purchased with a computer repair)
Operating System (re)installation ‐ $75.00 - 100.00
Operating System installation media is required, we will perform an OS installation, re-installation or upgrade including all required device drivers and updates. OS disk and drivers must be provided by customer. $25.00 fee for us to obtain drivers from manufacturer.
PC Replacement / New PC Migration ‐ $99.00
We'll setup your new computer, copy data and settings from your old computer and make sure it's updated and ready. Does not include software installation.
PC Replacement / New PC Migration w/Software Installation ‐ $139.00
We'll setup your new computer, copy data and settings from your old computer and make sure it's updated and ready. We'll also install any software you need, just provide us the installation media and/or download URLs.

Data Recovery

Data Recovery Assessment ‐ $30.00
We'll assess the state of your device and data and determine if and what data is able to be recovered. We will then confirm the costs of the restoration with you before proceeding.
Data Recovery Mac / PC ‐ $100.00
We will recover any data possible and store it on a customer provided USB hard drive. If you need a USB drive, we can provide one, see pricing below.
Data Recovery iPhone / Android ‐ $75.00
We will recover deleted files or pictures and store them on a customer provided USB thumb drive. If you need a USB drive, we can provide one, see pricing below.
Data Recovery Drive ‐ $100.00
We'll provide a USB hard drive with all recovered files. This is optional, we're happy to use a customer provided drive.
Data Recovery Stick ‐ $60.00
We'll provide a USB thumb drive with all recovered files. This is optional, we're happy to use a customer provided drive.

Computer Services

Flat-rate computer repair ‐ $139.00
Our flat-rate, in-home computer repair service includes complete diagnosis and diagnostics, Adware, Spyware, Virus and Trojan Removal, and a PC Tuneup. We are extremely thorough, and work very hard to remove all malware without resorting to formatting your computer... We guarantee the repair for 30-days.
Note: Any repair that takes over an hour to complete will be taken back to our shop, completed and returned to you.
New PC Setup ‐ $99.00
We'll take the guess work out of setting up your new computer... Whether you buy it from us or somewhere else, we've got your back. We'll connect to your network and the internet, install a couple of applications and configure your mail account. We'll even connect and configure one peripheral device (printer, scanner, camera...).
Network Connect ‐ $99.00
We'll configure your wireless router to connect to your ISP and up-to 3 networked devices including gaming consoles, phones, tables and computers.
Technology Consultation ‐ $45.00
We'll visit your home, discuss your technology needs, assess your current technology and review your network. We'll make suggestions and personalized recommendations on ways to upgrade, optimize or more efficiently use your technology. If you purchase a service as a direct result of this consultation within 30-days, we'll apply the consultation fee toward the balance of that service.

Computer / Technology Training

In-home Training Course ‐ $75.00
We'll come to your house and teach you how to use your software or hardware in your own environment. We've found that it's easier to learn and retain what you've learned when you are in your comfort zone and learning how to use your own technology. Many training topics are available, please contact us for more information.
Each training session last for an hour, up-to two sessions can be scheduled at a time.

Home Theater Services

TV Mounting (50" or smaller) ‐ $150.00
We'll secure a TV mount to a standard-frame wall and hang the TV for you. TV Mount not included, applies to 50" and smaller TVs.
Note: Service does not include setup or installation of audio components, speakers or a new router/network. Service does not include drilling access holes, hiding speaker wire, or any other types of custom wire runs or mounting.
TV Mounting (51" or larger) ‐ $200.00
We'll secure a TV mount to a standard-frame wall and hang the TV for you. TV Mount not included, applies to 51" and larger TVs.
Note: Service does not include setup or installation of audio components, speakers or a new router/network. Service does not include drilling access holes, hiding speaker wire, or any other types of custom wire runs or mounting.
TV Connect ‐ $75.00
We'll connect your TV to your components, configure your remote and walk you through general usage. Includes network connection to existing network.
Sound bar Mounting ‐ $75.00
We'll mount your sound bar to the wall or TV Mount using customer or manufacturer supplied hardware. We'll connect the sound bar to your TV or Audio System using customer or manufacturer supplied cables / wiring.
Note: Service does not include drilling access holes, hiding speaker wire, or any other types of custom wire runs or mounting. Does not include any cables or wiring.

Home Theater Addons

These services can be purchased with any other Home Theater Service at the rate posted below, these services are available as stand-alone services at a different rate.

TV wiring concealment service (surface mount) ‐ $30.00
We'll use specially designed channels that mount on the surface of the wall to hide all cords.
TV wiring concealment kit (surface mount) ‐ $30.00 + tax
We'll provide up-to 10 feet of raceway and required couplers / corner pieces and end pieces. Comes in paintable white.
TV wiring concealment service (in-wall) ‐ $60.00
By running cables through the wall, cables and cords stay neatly in place without cluttering up your wall space. This gives your TV the floating effect without ugly wires and cords hanging down the wall.
TV wiring concealment kit (in-wall) ‐ $80.00 + tax
We'll provide all materials required to conceal wires in the wall. TV Must be within 3 ft of a power source.

All in-home services require an adult 18 years of age or older to be present at the time of service.

We can provide mounting brackets, cable runs, in-wall cable management, cables and much more at a discount over most brick and mortar retailers and online retailers. Please give us a call for a free quote!

Computer Services

Flat-rate computer repair ‐ $79.00
Our flat-rate, remote computer repair service includes complete software diagnostics, Adware, Spyware, Virus and Trojan Removal, and a PC Tuneup. We are extremely thorough, and work very hard to remove all malware without resorting to formatting your computer... We guarantee the repair for 30-days.
Note: Any repair that takes over an hour to complete may require a second remote session to complete.
Cloud-based Computer Backup ‐ $15.00 (per month)
We offer a cloud-based backup software that provides realtime protection for up-to 4 computers in your home. There is no limit to the amount of data that can be backed up and you'll have easy access to your backed up data via website portal or mobile app as well as the software on your PC or Mac.

Residential Support Plan (RSP)

Integrity Computers offers a Residential Support Plan to provide a predictable cost to computer ownership without the worry of unexpected repairs.
Our RSP is like insurance for your computer. If you get a virus, we remove it for free. Blue Screen of Death (BSOD)? Fixed for free.

What's included?

  • Hourly health checks for infections, hard drive health, critical services, and more.
  • Windows updates are evaluated for safety and then applied by us automatically.
  • Component software updated automatically.
  • Cleanups performed regularly to keep systems running fast.
  • Unlimited service and repair. It's like having your own IT department!
  • Instead of waiting until your system fully breaks before service is performed, we monitor, patch, clean and update to keep your system running at peak performance!
RSP ‐ $20.00 / month (per computer)
Includes: Daily cleanups, scheduled updates, 3rd party patching, 24x7 monitoring for issues, unlimited repairs (in-shop and remote).
RSP (with computer repair) ‐ $360.00 / year (per computer)
Includes the RSP plan for 1 full year, plus covers the cost of your current repair bill. Also includes The Antivirus Addon at no extra charge!

Optional Addons

Managed Antivirus ‐ $2.00 / month (per computer)
Full enterprise grade Anti-Virus. Centrally managed and monitored by Integrity Computers
Web Filtering ‐ $2.00 / month (per computer)
Fully featured web content filter. We can keep your kids safe on the internet for pennies a day.
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